Refund and Return Policy

Last Updated: June 2025

 

1. Overview:

At Wine Society SG, we strive to ensure that you are completely satisfied with your purchase. This Refund & Return Policy outlines our procedures regarding returns, exchanges, and refunds for products purchased through our website: www.winesociety.com.sg.

 

2. Final Sale Policy:

All sales are considered final. Due to our strict quality control measures and optimal temperature-controlled storage practices, we are unable to accept returns.

However, if you experience any issues with your order, please contact us promptly. While Wine Society SG is committed to ensuring a positive customer experience and will make all efforts to address any valid concerns.

 

3. Exchanges:

Please contact us at letstalk@winesociety.com.sg and we will do our best to address your enquiry.

 

4. Damaged or Defective Items:

If you receive a damaged or defective item, please notify us within 24 hours of receipt. Our team will review the matter, and if the issue is determined to be our responsibility (subject to inspection and approval), we may offer a replacement or refund, including any applicable shipping costs.

 

 5. Contact Us:

For any questions or concerns regarding this Refund & Return Policy, please contact us at:

📧 Email: letstalk@winesociety.com.sg
📞 Phone: +65 8917 1688

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